Gray:

Manager's Guide to Making Decisions about Information Systems

Student Companion Site

Table Of Contents

Chapter 1: What is an Information System

Chapter 2: The Big Picture: IT and Business

Chapter 3: Electronic Commerce

Chapter 4: Enterprise Requirements Planning

Chapter 5: Data Warehousing

Chapter 6: Customer Relationship Management

Chapter 7: Knowledge Management

Chapter 8: Business Intelligence

Chapter 9: Outsourcing and Its Variations

Chapter 10: Working Together: Systems Integration, Inter-organizational Systems, Alliances and Globalization

Chapter 11: IS in Managing Business Operations: the Supply Chain

Chapter 12: The Chief Information officer, People Issues, Product Management, Change Management

Chapter 13: Information Systems in Mergers and Acquisitions

Chapter 14: Work Systems and Infrastructure

Chapter 15: Privacy, Security, Copyrights, Patents, and Other Legal and Ethical Issues
* These links will open a new window

Copyright © 2000-2024 by John Wiley & Sons, Inc., or related companies. All right reserved.  | Privacy Policy