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Manager's Guide to Making Decisions about Information Systems

Instructor Companion Site

Table Of Contents

Chapter 1: What is an Information System

Chapter 2: The Big Picture: IT and Business

Chapter 3: Electronic Commerce

Chapter 4: Enterprise Requirements Planning

Chapter 5: Data Warehousing

Chapter 6: Customer Relationship Management

Chapter 7: Knowledge Management

Chapter 8: Business Intelligence

Chapter 9: Outsourcing and Its Variations

Chapter 10: Working Together: Systems Integration, Inter-Organizational Systems, Alliances, and Globalization

Chapter 11: Is in Managing Business Operations: The Supply Chain

Chapter 12: The Chief Information Officer, People Issues, Project Management, Change Management

Chapter 13: Information Systems in Mergers and Acquistions

Chapter 14: Work Systems and Infrastructure

Chapter 15: Privacy, Security, Copyright, Patents, and Other Legal and Ethical Issues

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