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Dillman, Smyth, Christian:
Internet, Phone, Mail, and Mixed-Mode Surveys: The Tailored Design Method, 4th Edition
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Checklist and Summary of Principles:184 guidelines
Visual Design Video Presentation
Sets of Real-World Example Survey Materials
Example of a 7 x 8.5 Questionnaire
Before-and-After Imgs Redesign Agr Resource Mgmt Survey
Example Cognitive Interview Report
Color versions of select figures