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Hayes, Ninemeier:

Human Resources Management in the Hospitality Industry, 2nd Edition

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Table Of Contents

Chapter 1: Introduction to Human Resources in the Hospitality Industry

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Chapter 2: The Legal Environment of Human Resources Management

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Chapter 3: Human Resources Management: Policies and Procedures

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Chapter 4: Employee On-Boarding: Recruitment and Selection

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Chapter 5: Employee On-Boarding: Orientation and Induction

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Chapter 6: Planning Training Programs

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Chapter 7: Delivering and Evaluating Training Programs

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Chapter 8: Compensation Programs

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Chapter 9: Performance Management and Appraisal

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Chapter 10: Employee Health and Safety

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Chapter 11: Critical Issues in Human Resources Management

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Chapter 12: Human Resources in Evolving Hospitality Organizations

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