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Health Care Quality Management: Tools and Applications

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Table Of Contents

Chapter 1: Quality in Health Care

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Chapter 2: Error and Variation

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Chapter 3: Regulating the Quality and Quantity of Health Care

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Chapter 4: Process Analysis Tools

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Chapter 5: Root Cause Analysis

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Chapter 6: Statistical Process Control for Monitoring System Performance

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Chapter 7: Statistical Process Control for Monitoring Failure Rates

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Chapter 8: Statistical Process Control for Monitoring Nonconformities

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Chapter 9: Exploring Quality Issues with Statistical Tools

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Chapter 10: Failure Mode and Effects Analysis

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Chapter 11: Practice Policies

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Chapter 12: Case, Disease, and Outcomes Management

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Chapter 13: Profiling, Economic Credentialing, and Risk Adjustment

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Chapter 14: Benchmarking and Implementation

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Chapter 15: The Future of Quality Management in Health Care

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