Dreachslin, Gilbert, Malone:

Diversity and Cultural Competence in Health Care: A Systems Approach

Instructor Companion Site

Table Of Contents

Chapter 1: Systems Approach to Cultural Competence

Chapter 2: Systematic Attention to Health Care Disparities

Chapter 3: Workforce Demographics

Chapter 4: Foundations for Cultural Competence in Health Care

Chapter 5: Hallmarks of Cultural Competence in Health Care Professionals

Chapter 6: Training for Knowledge and Skills in Culturally Competent Care for Diverse Populations

Chapter 7: Cultural Competence in Health Care Encounters

Chapter 8: Language Access Services and Crosscultural Communication

Chapter 9: Group Identity Development and Health Care Delivery

Chapter 10: The Centrality of Organizational Behavior

Chapter 11: The Business Case and Best Demonstrated Practices

Chapter 12: The Future of Diversity and Cultural Competence in Health Care

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