Mergel:

Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in The Networked World

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Table Of Contents

Chapter 1: Introduction

Chapter 2: Social Media Technologies in the Public Sector

Chapter 3: Drivers for the Use of Social Media in the Public Sector

Chapter 4: Barriers to the Use of Social Media in the Public Sector

Chapter 5: Regulations and Directives for the Use of Social Media in the Public Sector

Chapter 6: Social Media Policy Considerations

Chapter 7: Social Media Metrics

Chapter 8: Participation 2.0

Chapter 9: Collaboration 2.0

Chapter 10: Transparency 2.0

Chapter 11: Future Development in Social Technologies in Government

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