Walker, Miller:

Supervision in the Hospitality Industry: Leading Human Resources, 6th Edition

Instructor Companion Site

Table Of Contents

Chapter 1: Leading Human Resources

Chapter 2: Equal Opportunity Laws and Diversity

Chapter 3: Human Resources Planning, Job Analysis, Job Description, and Organizing

Chapter 4: Sourcing: Recruitment, Selection, and Orientation

Chapter 5: Compensation and Benefits

Chapter 6: Motivation

Chapter 7: Teamwork, Teambuilding, and Coaching

Chapter 8: Employee Training and Development

Chapter 9: Performance Leadership

Chapter 10: Discipline and Employee Assistance Programs

Chapter 11: Health and Safety

Chapter 12: Conflict Management, Resolution, and Prevention

Chapter 13: Communicating and Delegating

Chapter 14: Decision Making and Control

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