Meredith, Shafer:

Operations Management for MBAs, 3rd Edition

Instructor Companion Site

Table Of Contents

Chapter 1: The Nature of Operations

Chapter 2: Strategy, Operations, and Global Competitiveness

Chapter 3: Process Planning and Design

Chapter 4: Six Sigma for Process and Quality Improvement

Chapter 5: Capacity and Location Planning

Chapter 6: Schedule Management

Chapter 7: Supply Chain Management

Chapter 8: Inventory Management

Chapter 9: Enterprise Resource Planning

Chapter 10: Lean Management

Chapter 11: Project Management

Appendix A: Area Under the Normal Distribution

Appendix B: Risk Analysis Using Crystal Ball 2000

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