Hoerl, Snee:

Statistical Thinking: Improving Business Performance, 2nd Edition

Instructor Companion Site

Table Of Contents

Chapter 1: Need for Business Improvement 3

Chapter 2: Statistical Thinking Strategy 23

Chapter 3: Understanding Business Processes 55

Chapter 4: Statistical Engineering: Tactics to Deploy Statistical Thinking 93

Chapter 5: Process Improvement and Problem-Solving Tools 139

Chapter 6: Building and Using Models 231

Chapter 7: Using Process Experimentation to Build Models 269

Chapter 8: Applications of Statistical Inference Tools 307

Chapter 9: Underlying Theory of Statistical Inference 355

Chapter 10: Summary and Path Forward 413

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