Bardi:

Hotel Front Office Management, 5th Edition

Instructor Companion Site

Table Of Contents

Chapter 1: Introduction to Hotel Management

Chapter 2: Hotel Organization and the Front Office Manager

Chapter 3: Effective Interdepartmental Communications

Chapter 4: Property Management Systems

Chapter 5: System-Wide Reservations

Chapter 6: Revenue Management

Chapter 7: Guest Registration

Chapter 8: Checking the Financials

Chapter 9: Guest Checkout

Chapter 10: Preparation and Review of the Night Audit

Chapter 11: Managing Hospitality

Chapter 12: Training for Hospitality

Chapter 13: Promoting In-house Sales

Chapter 14: Security

Chapter 15: Executive Housekeeping

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